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IT Consulting Services

Whether you're integrating IT systems after an acquisition, replacing a support team that's outgrown itself, or trying to make sense of years of disconnected data, Greff Technology Solutions provides the specific expertise you need — for as long as you need it, and not a day longer. Explore what we do below.

M&A IT Integration & Infrastructure Migration

Deals close fast. Infrastructure has to keep up.

Mergers, acquisitions, carve-outs, and divestitures all come with a hard deadline and zero tolerance for downtime. We plan and execute the full technical integration — directory services, mail, endpoints, servers, and storage — so that on day one, employees can log in, find their files, and get their email, whether the target environment is on-premises or in the cloud.

  • Active Directory and Azure AD consolidation, restructuring, and domain migrations
  • Mail and tenant migrations (Exchange, Microsoft 365, and cross-platform mail moves)
  • Windows PC and server migrations, re-imaging, and decommissioning
  • Storage and file share migrations, including legacy NAS/SAN environments
  • Discovery and dependency mapping before a single account is touched
  • Cutover planning, rollback strategy, and minimal-downtime execution
  • Post-migration cleanup, license reconciliation, and security hardening

We've done this enough times to know where the risk hides — and how to plan around it before it becomes your problem.

Management Consulting — Help Desk, Software Support & Customer Success Operations

Support operations that scale with you, not against you.

Growing companies often reach a point where the support model that got them here won't get them further. We assess, redesign, and stand up Help Desk, Software Support, and Customer Success operations — ticketing structure, staffing model, escalation paths, tooling, and metrics — so support becomes a strength instead of a bottleneck.

  • Help desk and IT support operations assessment and redesign
  • Software support workflow and escalation path design
  • Customer success operations structuring and process design
  • Ticketing platform selection, configuration, and migration
  • SLA definition, staffing model recommendations, and KPI/reporting frameworks
  • Vendor and outsourced support provider evaluation

We build the operating model first — the tools second. That's why it actually sticks.

Virtual CIO (vCIO)

Executive-level technology leadership, without the executive-level headcount.

Not every company needs — or can justify — a full-time CIO. We act as your fractional technology executive: setting IT strategy, owning the technology roadmap, managing budgets and vendors, and giving leadership the confidence that technology decisions are aligned with business goals, not just IT convenience.

  • Multi-year IT roadmap and budget planning
  • Vendor management, contract review, and renewal negotiation
  • Technology risk assessment and security posture guidance
  • IT governance and policy development
  • Board- and executive-level reporting on technology performance
  • M&A technical due diligence and integration planning support

Think of us as the CIO you consult on Tuesday, not the one you have to manage every day.

Business Intelligence & Data Analytics

Your data already knows the answer. We help you see it.

Most companies aren't short on data — they're short on a reliable way to turn it into decisions. We design and build reporting and analytics environments — from a single Power BI dashboard to a full data warehouse — that connect the systems you already run and surface the numbers your team actually needs.

  • Business Intelligence solution design and Power BI development
  • Data warehouse and data pipeline architecture (SQL Server, Azure, Oracle)
  • Reporting automation and self-service dashboard build-out
  • Data extraction, cleansing, and normalization from legacy and disconnected systems
  • KPI framework design aligned to business and operational goals
  • CRM and business systems data integration (Salesforce and others)

We don't just build dashboards. We connect the dots your team has been trying to connect manually for years.

Custom Solutions

When there's no off-the-shelf answer, we build one.

Some problems don't fit a template. Whether it's a legacy system that needs a bridge to modern infrastructure, a workflow that no platform handles well out of the box, or a one-off integration between systems that were never meant to talk to each other, we design and build the custom solution that closes the gap.

  • Custom scripting and automation (PowerShell, SQL, and platform APIs)
  • Systems integration between disparate platforms and vendors
  • Legacy system bridging and modernization
  • Process automation for repetitive operational and administrative work
  • Bespoke tooling for migration, reporting, or support operations
  • Ongoing technical advisory for one-off and hard-to-classify problems

If it's technical, business-critical, and nobody else wants to touch it — that's usually where we start.

Start with a conversation

Not sure which service fits your situation? Most engagements start with a conversation, not a proposal. Tell us what's changing in your business — a deal, a leadership gap, a data problem, a support team that's stretched thin — and we'll tell you honestly whether we're the right fit.